SHIPPING & RETURNS

Returns Policy

You may return most new, unopened/unused items within 30 days from order date (10% restocking fee may apply). If items are unused/unopened you may return within 15 days for a full refund. All returned items must have prior consent before returning and must be accompanied by an RMA#.

*Shipping & handling fees are NOT refundable, only the product purchase price will be refunded minus any applicable restocking fees.

*ALL SALES OF FEDERALLY REGULATED ITEMS, I.E. FIREARMS, NFA ITEMS OR AMMUNITION ARE FINAL. Defective firearms must be returned to the original manufacture for warranty service.

You should expect to receive your refund within four weeks of us receiving your returned package, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address continental United States. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

*Firearms and federally regulated items may only be shipped to a Federal Firearms License (FFL). That FFL will then perform a federally mandated background check on people/peoples purchasing such items. Pistol or Frames are required to be ship NEXT or SECOND DAY AIR to transfer location at a rate of $40.00 via UPS or FedEx. For custom complicated orders over our online store please contact us for help.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that some shipping rates for many items sold by FORTIS/MEGA ARMS/GREY GHOST GEAR and many other are classified as FREE SHIPPING IN LOWER 48 STATES, these items will be shipped GROUND for most economic shipping rates. Any item not on the FREE SHIPPING LIST will be marked for a FLAT RATE shipment of $8.95. Any questions or concerns about shipping please contact us at 360-355-9359 or info@tacticalblackoutgroup.com

 

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